BRAYN NUE/BEE GREAT

We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order(s), we offer the following options:

Returns:

• Eligibility: Items can be returned within 30 days of receipt. To be eligible for a return, the shirt must be in its original condition, unworn, and with all tags attached.
• Process: To initiate a return, please contact our customer service team at [contact@braynnue] with your order number and reason for return. We will provide you with a return shipping label and instructions.
• Refunds: Once we receive and inspect your returned item, a full refund will be processed to your original payment method. Please allow 5-7 business days for the refund to appear in your account.

Exchanges:

• Eligibility: Exchanges are available for a different size or color of the same item, subject to availability. The returned item must meet the same conditions as stated above.
• Process: To request an exchange, contact our customer service team contact@braynnue.com] with your order number and the details of the item you wish to exchange for. We will assist you with the exchange process.

Note: Shipping costs for returns and exchanges are the responsibility of the customer unless the item received was defective or incorrect.

If you have any questions or need further assistance, our customer service team is here to help. Thank you for shopping Brayn Nue!

I'm a shipping policy. I'm a great place to add more information about your shipping methods, packaging and cost. Providing straightforward information about your shipping policy is a great way to build trust and reassure your customers that they can buy from you with confidence.

Care & Instructions –

To keep your hoodie looking fresh and feeling soft:

• Machine wash cold with like colors

• Use mild detergent

• Turn hoodie inside out before washing

• Do not bleach

• Do not dry clean

• Do not iron directly on design or print

                 IMPORTANT:
Do NOT dry in dryer with hot air.
Use low heat or air dry to prevent shrinking and protect fabric & prints.